AGNORA has been once again recognized as one of Canada’s Top Small and Medium Employers (SMEs), an editorial competition that recognizes enterprises that offer the nation’s best workplaces and forward-thinking human resources policies. AGNORA’s investment in employee health and wellness is just one of the many reasons they have received this award.
“When people work in a nice environment, they will do a good job.” says AGNORA president Richard Wilson. “Our environment is designed to make employees love coming to work and to inspire them to deliver their best.” Employees can take advantage of the on-site personal trainer, fitness classes, massage therapist and doctor. The employee run vegetable garden provides seasonal produce to take home.
Another key area for judging is the hiring process and AGNORA offers a unique approach by prioritizing cultural fit over experience. New hires spend 3 months in a mentorship program to determine if they will become part of the team. The program aligns individual success, including their willingness to go the extra mile to deliver outstanding customer service, with the ability to embrace the company culture and perform in a team environment.
Founders Richard and Laura Wilson, have created a family-like atmosphere at AGNORA. The glass wall that separates the office area from the production floor symbolizes the open relationship between the two groups. It is one team working together to deliver extraordinary customer service and quality. “We’re a big, happy family here,” says Curtis Appleton, Tempering Operator & Team Lead.
Employers were evaluated by the editors at Canada’s Top 100 Employers using the following criteria: Physical Workplace; Work Atmosphere & Social; Health, Financial & Family Benefits; Vacation & Time Off; Employee Communications; Performance Management; Training & Skills Development; and Community Involvement. Learn more about the competition at http://www.canadastop100.com/sme/
AGNORA is a customer service company that fabricates the largest architectural glass in North America. An industry-disrupting, team-based customer service culture coupled with innovations in the production process, have allowed AGNORA to push the boundaries of what is possible with architectural glass to meet to meet the design objectives brought to them by their customers. The 225,000-square foot production facility in Collingwood, Ontario functions as a custom fabrication shop, supplying glass to a variety of cultural, residential, commercial, and retail projects.