“I just wanted to let you know that we received our order and there were no issues at all with the glass or the crate. You were absolutely right about structure of the crate - you are the experts.
Our project manager is under a lot of pressure and he was worried that if something went wrong with the glass he would not be able to meet his deadline. I want to thank you all for all your efforts to deliver this glass to us on time and in one piece.”
